This privacy policy is also displayed in English, Danish and Dutch translations. The German version is legally binding.
1. Data protection at a glance
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. For detailed information on data protection, please refer to the privacy policy listed below this text.
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Their contact details can be found in the imprint of this website.
How do we collect your data?
Your data is collected in the first place by you providing it to us. This can, for example, be data that you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. This includes primarily technical data (e.g., internet browser, operating system, time of page visit). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure the flawless provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to obtain information free of charge at any time about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. For this purpose and for any further questions regarding data protection, you can contact us at any time at the address provided in the legal notice. In addition, you have the right to lodge a complaint with the competent supervisory authority.
When visiting our website, your browsing behavior can be statistically analyzed and used to measure our advertising (Google Analytics, Meta-Pixel). This only happens if you have given your consent in the cookie banner. You can revoke your consent at any time via the cookie settings. Detailed information can be found in the following sections of this privacy policy.
The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy.
When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and for what purposes we use it. It also explains how and for what purpose this is done.
We point out that data transmission over the Internet (e.g. when communicating via email) can involve security vulnerabilities. It is not possible to completely protect data from access by third parties.
The responsible body for data processing on this website is:
HOF BISSEE, Antik-Hof Bissee GmbH, Eiderstraße 13, 24582 Bissee
Phone: 0 43 22 – 25 00 E-mail: info@hofbissee.de
The responsible entity is the natural or legal person who alone or jointly with others decides about the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. This can be done by sending us an informal email. The legality of data processing carried out up to the time of revocation remains unaffected by the revocation.
In the event of data protection violations, you have the right to file a complaint with a data protection supervisory authority, in particular in the member state of your habitual residence, your place of work, or the place of the alleged violation (Article 77 GDPR). The supervisory authority responsible for us is the Independent State Data Protection Center of Schleswig-Holstein (ULD), Holstenstraße 98, 24103 Kiel, www.datenschutzzentrum.de.
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to yourself or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done as far as it is technically feasible.
For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the website operator, this page uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock symbol in your browser bar.
If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Within the framework of the applicable legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, their origin and recipients, and the purpose of data processing (Art. 15 GDPR), to rectification (Art. 16 GDPR), deletion (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and data portability (Art. 20 GDPR). To do this, as well as for any further questions regarding personal data, you can contact us at any time (contact details see “Information on the responsible party“).
If data processing is based on Art. 6(1)(e) or (f) of the GDPR, you have the right to object to the processing of your personal data at any time, for reasons arising from your particular situation. We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims. If your personal data is processed for direct marketing purposes, you have the right to object to the processing for this purpose at any time; the data will then no longer be used for direct marketing purposes.
We have appointed a data protection officer: Anna Zinke. You can reach her at the address of the responsible party with the addition “Attn. Data Protection Officer” or by e-mail at info@hofbissee.de (Subject: “Data Protection“).
The websites sometimes use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit has ended. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can set your browser to be informed about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or generally, and to automatically delete the cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.
Technically necessary cookies that are required for the implementation of the electronic communication process or for the provision of certain functions that you have explicitly requested (e.g., storing your cookie settings or the selected language) are set based on § 25, paragraph 2 of the TDDDG and Art. 6, paragraph 1, letter f of the GDPR; our legitimate interest lies in the technically error-free and optimized provision of our website. All other cookies and similar technologies (e.g., for analysis or advertising purposes) are only set with your consent (§ 25, paragraph 1 of the TDDDG, Art. 6, paragraph 1, letter a of the GDPR); these are treated separately in this privacy policy.
The provider of the sites automatically collects and stores information in so-called server log files that your browser automatically transmits to us. These include:
Browser type and browser version
used operating system
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address
No merging of this data with other data sources will be carried out.
The basis for data processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in the technically error-free presentation and security of our website; for this purpose, server log files must be recorded.
Our website is hosted by Linevast (Droptop GmbH, Germany). The hosting provider processes the data collected during visits to the website (e.g., server log files, contact requests) solely on our behalf and in accordance with our instructions; for this purpose, we have concluded a contract for the processing of orders pursuant to Art. 28 GDPR. The legal basis is Art. 6(1)(f) GDPR (safe and efficient provision of our online offering).
If you submit inquiries to us via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not disclose this data without your consent.
The processing of the data entered into the contact form is therefore carried out solely on the basis of your consent (Article 6(1)(a) GDPR). You can revoke this consent at any time. This can be done by sending us an informal email. The legality of the data processing operations carried out up to the time of the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been completed). Compulsory legal provisions – in particular retention periods – remain unaffected.
On our website, we link to our location on Google Maps. There is no embedded map; therefore, no data is transmitted to Google Maps when you visit our website. Only when you click on the link do you reach the page of Google (provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), for whose privacy policy their terms apply: https://policies.google.com/privacy.
We use the CookieYes consent management tool to obtain and document your consent to the storage of certain cookies and the use of certain services. The provider is CookieYes Limited, United Kingdom. Your consent decision, a timestamp, and technical information (e.g., shortened IP address, browser information) are stored to be able to prove your consent. The legal basis is Art. 6(1)(c) GDPR (legal obligation) in conjunction with Art. 7(1) GDPR, as well as § 25 TDDDG. You can change or revoke your selection at any time via the „Change cookie settings“ link or the cookie icon on our website.
This website uses – only with your express consent (category „Analytics“ in the cookie banner) – the web analytics service Google Analytics 4. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („Google“).
Google Analytics allows us to evaluate the behavior of visitors to our website (e.g., pages visited, time spent, device used, approximate location, origin of the visit, such as search engine, newsletter, or social networks). Cookies or similar technologies are used for this purpose and pseudonymized usage profiles are created. IP addresses are not logged or stored by Google Analytics 4. When you book a night’s stay with our booking service provider RoomRaccoon (booking.roomraccoon.de) through our website, the booking process, including the booking value, is transmitted to Google Analytics so that we can understand which channels lead to bookings (cross-domain measurement).
The data can be transferred to servers of Google LLC in the USA. Google is certified under the EU-US Data Privacy Framework; in addition, we have concluded a contract with Google for the processing of orders. The data will be automatically deleted by Google Analytics after a maximum of 14 months.
The legal basis is your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You can revoke your consent at any time with effect for the future via the cookie settings. Further information: https://policies.google.com/privacy.
This website uses the Meta Pixel – only with your explicit consent (category „Advertising“ in the cookie banner). The provider is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland („Meta“).
With the Meta Pixel, we can measure the effectiveness of our advertising on Facebook and Instagram and show interest-based ads to visitors of our website on these platforms (remarketing). Information about your visit (e.g. pages accessed, time, browser and device information, IP address) is transmitted to Meta and possibly associated with your Facebook or Instagram account there. We and Meta are jointly responsible for collecting and transmitting the data (Art. 26 GDPR); the agreement in this regard is available here https://www.facebook.com/legal/controller_addendum Available for download.
The data can be transferred to Meta Platforms Inc. in the USA. Meta is certified under the EU-US Data Privacy Framework. The legal basis is your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG, which you can revoke at any time via the cookie settings. Further information: https://www.facebook.com/privacy/policy/.
If you subscribe to our newsletter, we process your email address and – voluntarily – your name to send you regular information about our restaurant, guest houses, events and offers. Registration takes place in the so-called double opt-in procedure: after registration, you will receive an email in which you confirm your registration. We store the date of registration and the confirmation as well as the IP address to be able to verify the registration.
For shipping, we use the service Mailchimp from The Rocket Science Group LLC, 405 N Angier Ave NE, Atlanta, GA 30308, USA. Your data is stored on Mailchimp’s servers in the USA. Mailchimp is certified under the EU-US Data Privacy Framework; in addition, there is an order processing agreement. Mailchimp analyzes whether a newsletter is opened and which links are clicked so that we can improve our content.
The legal basis is your consent pursuant to Art. 6(1)(a) GDPR. You can unsubscribe from the newsletter at any time via the unsubscribe link in every email or by message to info@hofbissee.de Cancel. Your data will be removed from the recipient list after cancellation; to prove previous consent, your email address can be stored in a blacklist for up to three years. More information: https://www.intuit.com/privacy/statement/.
For table reservations, we use the RESERViSiON reservation system from RESERViSiON GmbH, Reinheim (Germany), which is integrated into our website or can be accessed at hof-bissee.reservision.online. The data you enter (e.g., name, phone number, email address, date, time, number of people, special requests) is processed to carry out your reservation, notify you, and give you the opportunity to leave a review after your visit. RESERViSiON acts as a processor for us. The legal basis is Art. 6(1)(b) GDPR (contract initiation and execution).
Reservations for our rooms and cabins are made through the booking platform RoomRaccoon (booking.roomraccoon.de) of RoomRaccoon B.V., Netherlands. When you make a reservation there, the data you provide (e.g., name, address, contact and payment details, travel dates) is processed for the purpose of completing the reservation. RoomRaccoon acts as our order processor. The legal basis is Art. 6(1)(b) GDPR. The privacy policy displayed there applies in addition to the booking page.
On our website, we link to our profiles on Instagram and Facebook. These are simple links; when you simply visit our website, no data is transmitted to these networks. Only when you click on a link do you reach the page of the respective provider, for which its privacy policy applies.
DATA PROTECTION INFORMATION FOR THE USE OF OUR PHONE ASSISTANT
With this notice, we inform you about the data we collect from you when using our telephone assistant, how we use this data, and how you can object to the data use.
WHO IS RESPONSIBLE FOR THE DATA COLLECTION AND PROCESSING?
Antik-Hof Bissee GmbH (HOF BISSEE) collects and processes your data as the responsible party. The appointed data protection officer is Anna Zinke.
If you have any questions or suggestions regarding data protection, please contact: info@hofbissee.de.
WHAT DATA DO WE COLLECT, FOR WHAT PURPOSE AND FOR HOW LONG?
When using the digital telephone assistant, we process your spoken words (audio) by using speech recognition to generate text. This text is used to process and answer your request. The audio data is irrevocably deleted immediately after transcription. The transcript is available at Your request will be kept traceable. For the examination and acceptance of The service captures the following data when making reservations: phone number, date, time, number of people, first and last name. The retention period is 12 months.
GROUNDS FOR THE PROCESSING OF DATA:
The collection of your data by our telephone assistant constitutes the processing of personal data under the GDPR. This use is based on a contractual relationship between you and the responsible entity (Art. 6(1)(b) GDPR). This contractual relationship consists in the provision of information about our restaurants and the offer to accept reservations, which you request from us through the use of our telephone assistant. In addition, we rely on a predominant legitimate interest pursuant to Art. 6(1)(f) GDPR. We base this interest on our commitment to providing gastronomic services.
WILL THE DATA BE PROVIDED?
To carry out the data processing, the responsible party works with a contract processor. In doing so, we comply with the provisions of the applicable European data protection law. We also ensure compliance with these provisions through separate agreements with our contract processor.
WHAT RIGHTS DO USERS HAVE?
You can request information about which data has been stored about you. You can request the rectification, deletion, and restriction of the processing (blocking) of your personal data, as long as this is legally permissible and it is possible to link your data to your person. To exercise your rights, please contact the contact point mentioned above. You have the right to lodge a complaint with a supervisory authority. The supervisory authority responsible for the responsible entity is: Marit Hansen, ULD – Independent State Center for Data Protection Schleswig-Holstein, Holstenstraße 98, 24103 Kiel
UPDATED DATA PROTECTION NOTICE
We adapt the privacy notice to changing functionalities or changed legal regulations. Therefore, we recommend that you review the privacy notice at regular intervals. If your consent is required or parts of the privacy notice contain provisions of the contractual relationship with you, the changes will only be made with your consent.
Status of the privacy policy: October 2026
